Contact the TCC Library
Answered By Library Staff Last Updated: May 08, 2020 Views: 52
(!) Our systems went through an interface update. Some of this information may be out of date. (!)
It can take around 5 to 10 business days for physical item delivery to arrive at your campus library from the lending library, sometimes longer depending on a number of factors. If it was an article or scanned material sent electronically, it will be uploaded to your library account for access there. To check the status of your requests, log into your library account from the library homepage using the link in the lower right hand corner of the Discovery catalog search:
Then, click on "Requested"
There, you will see the status of your ILL requests and the ability to cancel requests you have placed using the check mark selection options.
"Submitted" means the request has been sent to the ILL librarian to process. "In Transit" means the material has been supplied from a lending library and is on its way to TCC for processing for you. If it is in use/checked out to you, it will merely say the due date. If it is "Complete," it means the material has been returned to the lending library. If it is "Canceled" that means either you or the librarian has canceled the request (and perhaps placed a new request for the material if our first searches went unfilled, etc.).
If you have more questions, please feel free to reach out to the ILL librarian directly.