If Chat is offline, try finding your answer in our FAQ database by typing the subject of your question in the box above and viewing the FAQs that appear as you type. If you don't find what you're looking for, you may submit your question and receive an answer via email as soon as possible.
Answered By Library Staff Last Updated: Dec 17, 2018 Views: 3
Sometimes the Interlibrary Loan (ILL) Librarian will have to cancel requests due to a number of reasons. Typically the reason is explained in an email to you if this does happen. Reasons typically include:
- The material is recently published and not many libraries have it yet, thus we cannot find a library willing to lend it. You could suggest that our library purchase the material here.
- The material is from another country. We do not typically borrow books or items from other countries due to payment options and shipping costs. Also, if the material was published in another country, such as a DVD, it may not be compatible with our media players even if we did request it.
- The material is rare and not many libraries own it or are willing to lend rare material. This includes indie or self-published works.
- The material has made us reach our max copyright limits and therefore we cannot acquire the material without breach of copyright. This is typically seen with copies of articles requested, not with loaned print material.
If you have questions please contact the ILL office at: InterLibraryLoan@tulsacc.edu