Contact the TCC Library
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Answered By Library Staff Last Updated: Aug 22, 2024 Views: 152
If you are being asked for your credentials and you aren't getting a message about being locked out or your credentials being incorrect, but MyTCC seems to be down or not loading correctly, you might want to try using a different browser (Chrome, Edge, or Firefox are all types of browsers). Check to make sure your browser is up-to-date. Sometimes clearing your cache of cookies can also help. Make sure your network isn't blocking our site (sometimes businesses or public Wi-fis will filter or block content).
If that doesn't help, reach out to the Student Support Center (formerly Call2000) to report the issue. MyTCC may be experiencing issues and they can either confirm or submit a ticket in for the issue that will send it to IT.
See below for other online troubleshooting help.
Links & Files
- Wiki How - How to Clear Your Web Browser Cache on Any Platform Opens in new window
- Wiki How - 6 Simple Ways to Update Your Web Browser Opens in new window
- Q. How do I log in to MyTCC? What is my TCC login? Opens in new window
- Q. I'm having login problems with a database. What do I do? Opens in new window
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