1. If you are in a Blackboard course and an embedded video or video link is not playing, you should alert your instructor. Sometimes, the permalink to a video is not what was copied and the URL to the result has timed out. Or, the video has been taken down or removed from the hosting site.
2. If you can tell what database the video was coming from, you can try to search for the video in the database (here's a full list of TCC Library Databases). Googling "Films on Demand," will not get you to TCC's Films on Demand subscription, use the previous link and search in Films on Demand. Or search for the film by title in the Discovery catalog.
3. If you know the title of the video, you can also reach out via chat or phone and we can do some investigation and possibly send you a correct link.
4. If you have done a search in a database or our catalog and found a video but the link is not working, please let us know or use any "report a broken link" feature.
5. If it appears to be a loading issue, it might be your internet connection or browser. We recommend trying various browsers to help troubleshoot the issue (Chrome, Edge, Firefox, etc.).
