If Chat is offline, try finding your answer in our FAQ database by typing the subject of your question in the box above and viewing the FAQs that appear as you type. If you don't find what you're looking for, you may submit your question and receive an answer via email as soon as possible.
Answered By Library Staff Last Updated: Jan 14, 2016 Views: 18
If a hold has been placed on your account, it probably means you have a book or books that need to be returned. Steps you can take to resolve the situation:
- You can talk to the library staff at any of our campus libraries to find out why a hold has been placed on your account.
- If you have books that need to be returned, once you do so, the library staff can remove your hold.
- If you have lost a book, you will be charged a replacement fee, which can be paid at the campus Bursar. Once the fee has been paid, your hold will be removed.